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Frequently Asked Questions
Find answers to common questions about our products and hair care rituals.
1. What is Flordequeen?
Flordequeen is an Indonesian luxury botanical hair care brand combining botanical wisdom with modern innovation through holistic hair care rituals and sustainable essentials.
2. What products does Flordequeen offer?
Our collection includes Hair and Scalp Oils, Hair Essentials, and lifestyle accessories designed to complement your hair care ritual.
3. What is the difference between Miracle and Ultimate?
Miracle Volume and Density focuses on scalp nourishment and fuller-looking hair, while Ultimate Sea and Shield focuses on moisture and protection against environmental stressors.
4. What is the Pre-Wash Ritual?
It is a pre-shampoo oil treatment designed to nourish the scalp and hair before cleansing, helping maintain moisture, softness, and shine.
5. How do I use Flordequeen Hair and Scalp Oils?
Apply the oil to the scalp and hair before shampooing. Leave it on for 20–30 minutes, then wash thoroughly with shampoo twice.
6. What ingredients are used in Flordequeen products?
Our Hair and Scalp Oils feature selected botanical oils, including Pumpkin Seed, Rosemary, Candlenut, Avocado, and Black Cumin oils, depending on the formula.
7. Are Flordequeen products cruelty-free?
Yes. Flordequeen is committed to being 100% cruelty-free and supporting more compassionate practices in beauty.
8. How does Flordequeen support sustainability?
We use recyclable glass packaging and offer a return program where customers can return 10 empty bottles for one free product. We are also preparing a Refill Station initiative.
9. What is the 2.5% Care Commitment?
We dedicate 2.5% of our net profits to animal welfare initiatives, supporting shelters, street feeders, animal rescue, rehabilitation, and emergency veterinary care.
10. How can I contact Flordequeen for orders or inquiries?
For product inquiries, orders, or partnership opportunities, please reach out through our official email or WhatsApp channels listed on our Contact page.